Australia & New Zealand · Managed IT & cyber security

Good IT is the stuff you never notice.

We look after the technology for businesses of roughly 10 to 250 people across Australia and New Zealand. The day-to-day just works. And when something bigger lands — a security questionnaire from your biggest customer, a server that's out of support, an email that isn't really from your supplier — you've already got someone who knows your setup.

No sales pitch, no obligation. You get the findings in writing either way.

Microsoft Solutions PartnerInfrastructure (Azure) · Modern Work · Security

Why IT buying has changed

Ten years ago you bought IT support. Now you're buying evidence.

Nothing wrong with wanting the printer to work. But the reason businesses change providers in 2026 is usually something else entirely — somebody outside the business is now asking hard questions about how you run your technology, and somebody inside it has to answer.

01

Your customers audit you now

Head contractors, big retailers and government buyers send security questionnaires as a matter of course. Most of them import the ACSC Essential Eight whether they name it or not. Answer badly and you don't get shortlisted.

Essential Eight, explained

02

Insurers ask harder questions

Cyber insurance proposal forms now ask about multi-factor authentication, backup testing, patching and admin rights. Those answers need to be true. A wrong one on a form is a coverage problem you find out about at the worst possible moment.

Compliance and privacy

03

Everyone wants AI, nobody's ready

Copilot doesn't invent permissions, it inherits them. Point it at a SharePoint nobody has tidied since 2019 and it will cheerfully find the payroll spreadsheet. The fix is unglamorous and it comes first.

Getting ready for AI

Our work

We've done most of our best work for builders.

Residential construction has been our home ground for years. The problems turned out to travel well — site-based staff, external parties needing access, systems that stop the business when they stop. Manufacturers and medical practices have the same shape of problem with different names on it.

"We had very specific ideas of what we wanted, as we are one of the most technologically advanced project home builders in Australia. We wanted an IT provider who could think outside the box as well as long-term and big picture. Damian and his team provided advice and direction in developing our change plan and then successfully implemented it."
Karen Young Abode New Homes

Costing you money right now

Still running Windows 10?

Support ended in October 2025. Extended Security Updates cost about US$61 per device for year one — and Microsoft has said the price doubles every year after that. It's also cumulative: buy in year two and you pay for year one as well. Year two pricing starts in November 2026.

Work out your number

How we work

Plain English, fixed fee, no theatre.

We're a small team based in Collingwood, looking after clients on both sides of the Tasman. You'll deal with people who know your business, not a queue. Here's what that looks like in practice.

  • We explain things properly. If you don't understand what we've recommended, we haven't finished explaining it.
  • One monthly fee. Unlimited support for the agreed scope. No stopwatch, no arguing about whether a question counts as a ticket.
  • We tell you when you don't need it. Selling you something you won't use is a short-term win and a long-term problem.
  • We put it in writing. What we found, what we'd do, what it costs. You can take that document to another provider if you want to.
  • Quarterly reviews. What broke, what it cost, what's coming. A meeting with numbers in it, not a catch-up.

Not sure what you actually need?

That is a normal place to start. Book a free IT review and we will tell you what is working, what is exposed, and what it would cost to fix — in writing, with no obligation to use us.