Australia & New Zealand · Managed IT & cyber security
Good IT is the stuff you never notice.
We look after the technology for businesses of roughly 10 to 250 people across
Australia and New Zealand.
The day-to-day just works. And when something bigger lands — a security questionnaire
from your biggest customer, a server that's out of support, an email that isn't
really from your supplier — you've already got someone who knows your setup.
No sales pitch, no obligation. You get the findings in writing either way.
Microsoft Solutions PartnerInfrastructure (Azure) · Modern Work · Security
Why IT buying has changed
Ten years ago you bought IT support. Now you're buying evidence.
Nothing wrong with wanting the printer to work. But the reason businesses
change providers in 2026 is usually something else entirely — somebody outside
the business is now asking hard questions about how you run your technology,
and somebody inside it has to answer.
01
Your customers audit you now
Head contractors, big retailers and government buyers send security
questionnaires as a matter of course. Most of them import the ACSC
Essential Eight whether they name it or not. Answer badly and you don't
get shortlisted.
Cyber insurance proposal forms now ask about multi-factor authentication,
backup testing, patching and admin rights. Those answers need to be true.
A wrong one on a form is a coverage problem you find out about at the
worst possible moment.
Copilot doesn't invent permissions, it inherits them. Point it at a
SharePoint nobody has tidied since 2019 and it will cheerfully find the
payroll spreadsheet. The fix is unglamorous and it comes first.
Residential construction has been our home ground for years. The problems
turned out to travel well — site-based staff, external parties needing
access, systems that stop the business when they stop. Manufacturers and
medical practices have the same shape of problem with different names on it.
"We had very specific ideas of what we wanted, as we are one of the most
technologically advanced project home builders in Australia. We wanted an IT
provider who could think outside the box as well as long-term and big picture.
Damian and his team provided advice and direction in developing our change
plan and then successfully implemented it."
Karen Young
Abode New Homes
Industries
We know what your software is called.
Most IT companies write an industry page by swapping one word out of a
template. Ours name the systems you actually run, the compliance date
actually coming at you, and what usually goes wrong.
Support ended in October 2025. Extended Security Updates cost about
US$61 per device for year one — and Microsoft has said the price doubles
every year after that. It's also cumulative: buy in year two and you pay
for year one as well. Year two pricing starts in November 2026.
We're a small team based in Collingwood, looking after clients on both sides
of the Tasman. You'll deal with people who know your business, not a queue.
Here's what that looks like in practice.
We explain things properly. If you don't understand what we've recommended, we haven't finished explaining it.
One monthly fee. Unlimited support for the agreed scope. No stopwatch, no arguing about whether a question counts as a ticket.
We tell you when you don't need it. Selling you something you won't use is a short-term win and a long-term problem.
We put it in writing. What we found, what we'd do, what it costs. You can take that document to another provider if you want to.
Quarterly reviews. What broke, what it cost, what's coming. A meeting with numbers in it, not a catch-up.
Not sure what you actually need?
That is a normal place to start. Book a free IT review and we will tell you what is working, what is exposed, and what it would cost to fix — in writing, with no obligation to use us.