Get in touch

Ring us. It's usually quicker.

There's a form below if you'd rather, but a five-minute phone call generally saves a week of email. We won't put you through a qualification script.

Phone

1300 650 757

Monday to Friday, 8am – 6pm AEST/AEDT

After-hours and emergency support for managed clients

Calling from New Zealand? The 1300 number won't connect from outside Australia. Email us and we'll ring you back — we're two hours behind you most of the year.

Office

71 Gipps St
Collingwood VIC 3066

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Already a client?

Raise a ticket the way you normally do — it gets to the right person faster than this page will. If something is genuinely broken and urgent, ring. The downloads page has the remote support agent and the usual forms.

Book a free IT review

An hour or two looking at what you've actually got: how it's set up, where it's exposed, what it's costing you and what we'd change. You get the findings in writing whether or not you ever use us — and you're welcome to take that document to another provider.

We'll get back to you the same business day where we can. We won't add you to a mailing list, and we don't pass your details to anyone.

Heads up: this form isn't connected to anything yet. Ring 1300 650 757 or email hello@ginko.com.au and you'll get a faster answer anyway.