Our work
Three stories we're allowed to tell.
Most of what we do is quiet, ongoing and covered by a handshake about not naming anyone. These are the ones we can write down, with the numbers the clients themselves gave us.
Before you read them
Yes, they're all builders.
All three named clients below are residential construction companies. We could have hidden that by padding the page out with a logo wall. We'd rather say it plainly: residential building is our home ground and has been for years.
That's worth something to you even if you've never poured a slab. A builder has staff spread across sites with bad reception, a pile of subcontractors who need access to some things and definitely not others, project data that stops the business the day it stops, and margins thin enough that a wasted IT dollar gets noticed.
Manufacturers and medical practices bring us the same problems wearing different clothes. The plant floor instead of the site. The visiting specialist instead of the site manager. The ERP instead of the estimating system. We've learned the shape of the problem, not just the industry.
Case studies
The written-up ones.
Two of these date from around 2018 and are honest about it. The third has never been properly written up at all — what you'll find there is the client's own description of the job, and a straight account of what that kind of work involves.
Residential construction
60%
cut from annual hardware costs
Stroud Homes
Two IT providers, one bill, no accountability
Read the storyResidential construction
50%
cut from IT running costs
Edgepoint Homes
Site managers who could not reach the office
Read the storyResidential construction
Azure
migration from hosted virtual servers
Abode New Homes
Off Telstra hosting and onto Azure, without the drama
Read the storyThe fourth one we haven't written yet
Grant at CORE Projects, in his own words.
This one deserves its own page and hasn't got one. Until it does, here's what Grant said, unedited. Note the bit about adhoc spend — that's the argument for a fixed monthly fee, made better by a client than we've ever managed to make it ourselves.
"As a small to medium sized business, hiring a qualified on-call IT company has been one of the best decisions we have made. The extra monthly cost for unlimited service is easily covered by significantly reducing our adhoc IT expenditure & increasing overall staff satisfaction with technology. In addition to this Ginko keep us up to date with latest trends & software recommendations. A recent example was moving our Intranet over to Teams and our cloud storage system to SharePoint. Their expertise in this area was clear holding our hand the whole way with minimal down time and 'headaches' throughout the transition process leading to a far superior software strategy for us as a company."
Why we haven't turned that into a case study yet. Because writing it properly means sitting down with Grant, checking the dates, and getting numbers we can stand behind. That takes an hour of a client's time and we haven't asked for it. It's on the list.
Reading these sensibly
A case study is marketing. Here's how to test one.
- Ask when it happened. Ours are dated on the page. A story with no date is usually old.
- Ask where the number came from. If nobody can explain how a percentage was calculated, treat it as decoration.
- Ask who said the quote. An unattributed quote is a sentence somebody in marketing wrote. We've flagged ours where that's the case.
- Ask to speak to the client. This is the only one that really matters, and it's the one nobody asks.
Want to talk to one of them?
Tell us what your business does and we will introduce you to a client who looks like you. If we have not done your kind of work before, we will say that too.